Shipping policy

Shipping Policy

Processing Time

Orders are processed within 1–3 business days after payment confirmation.

Please note that during holidays, promotions, or high-volume periods, processing times may be slightly longer.


Shipping Time

Spain: 2–5 business days

Europe: 3–7 business days

International: 7–15 business days

Delivery times are estimates and may vary depending on destination and customs processing.


Tracking Information

Tracking information will be sent by email once your order has been shipped.


Customs & Duties

International customers are responsible for any customs fees, import duties, taxes, or additional charges required by their local country regulations.


Lost or Delayed Packages

If your package is delayed or appears lost, please contact us at:

mulny.crystal@gmail.com

We will do our best to assist you and work with the shipping carrier to resolve the issue.


Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order. MULYN is not responsible for orders shipped to incorrect addresses provided by customers.