Shipping policy
Shipping Policy
Processing Time
Orders are processed within 1–3 business days after payment confirmation.
Please note that during holidays, promotions, or high-volume periods, processing times may be slightly longer.
Shipping Time
Spain: 2–5 business days
Europe: 3–7 business days
International: 7–15 business days
Delivery times are estimates and may vary depending on destination and customs processing.
Tracking Information
Tracking information will be sent by email once your order has been shipped.
Customs & Duties
International customers are responsible for any customs fees, import duties, taxes, or additional charges required by their local country regulations.
Lost or Delayed Packages
If your package is delayed or appears lost, please contact us at:
mulny.crystal@gmail.com
We will do our best to assist you and work with the shipping carrier to resolve the issue.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order. MULYN is not responsible for orders shipped to incorrect addresses provided by customers.